Who we are
Our website address is:
https://marketingqueenagency.com.
Marketing Queen Agency (“Marketing Queen”, “we”, “us”) provides digital marketing, branding, website design and consulting services.
Contact: genesisurquiolamartinez@gmail.com
Business owner: Genesis Urquiola (persona natural)
Location: Colombia
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Analytics / performance cookies (if enabled): We may use cookies to understand how visitors use our website (for example, page views, traffic sources, and time spent on pages) so we can improve performance and user experience. You can disable cookies in your browser settings; however, some parts of the site may not function properly.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, booking widgets, forms, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
What information we collect and why
Depending on how you interact with our site, we may collect:
- Contact information (name, email, phone, business name) when you fill out a contact form, request a quote, or book a call.
- Project-related information you submit (service needs, goals, budget range, links to your business profiles).
- Technical data (IP address, browser type, device information) for security, analytics, and site performance.
- Communication data when you contact us by email, forms, or chat.
We use this information to:
- Respond to inquiries and provide estimates or proposals.
- Deliver and manage our services.
- Improve our website, offers, and customer experience.
- Prevent spam, fraud, and abuse.
- Comply with legal and accounting obligations when applicable.
Who we share your data with
We do not sell your personal data.
We may share limited data with trusted service providers only when necessary to operate our website and deliver services (for example: website hosting, email delivery, forms/CRM, appointment scheduling, analytics, payment processors, and spam protection).
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you contact us through forms or email, we may retain those communications for as long as needed to respond, provide services, maintain business records, and comply with legal obligations.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To make a request, contact us at:
genesisurquiolamartinez@gmail.com
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your information may be processed by service providers that operate in different countries. We take reasonable steps to ensure that your data is handled securely and in line with this policy.
How we protect your data
We use reasonable administrative, technical, and organizational measures to help protect your personal information (for example, access controls, secure tools/providers, and routine updates). However, no method of transmission over the Internet is 100% secure.
What data breach procedures we have in place
In the event of a suspected data breach, we will take reasonable steps to investigate, mitigate, and notify affected users when required by applicable law.
What third parties we receive data from
We may receive limited information from third-party platforms only when you interact with us through them (for example, social media platforms, booking tools, or payment processors), and only as permitted by your settings and the platform’s policies.
Automated decision making and/or profiling
We do not use automated decision-making that produces legal effects on you or significantly affects you. If we use basic analytics or marketing segmentation, it is only to improve communications and website performance.
Industry regulatory disclosure requirements
If you are a client and a separate service agreement/contract applies to your project, that agreement may include additional privacy or confidentiality terms.
